Returns & Refunds & Exchanges

RETURN OF GOODS - This can only be allowed with our permission and only on normal stock lines with the proviso that we will raise a charge of 20% for restocking.

In the event of any article supplied proving defective in material or workmanship within a reasonable period, we undertake to replace or repair the article free of charge, which shall be the limit of our responsibility and we do not accept liability for any other costs direct or indirect, arising from such defective goods.

. CANCELLATION OF ORDERS - Cancellation will only be accepted by us on condition that all costs and expenses incurred by us up to the time of cancellation and all loss or damage by reason of such cancellation will be reimbursed by the customer to us forthwith. Acceptance of such cancellation will only be binding on us if in writing. A charge will be made for any costs incurred due to suspension or deferment of order. We regret that we are unable, in any circumstances, to accept cancellation of orders for goods manufactured to customer’s special requirements.